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Safe In Grace Living House (“Safe In Grace,” “we,” “us,” or “our”) operates a transitional living community in [CITY], North Carolina, providing safe and supportive housing for adult women who are rebuilding their lives.
This Privacy Policy explains what information we collect through our website at https://safeingrace.com, through our advertisements on platforms such as Facebook and Instagram, through our online application, and when you contact us by phone, text, or email and how we use, share, and protect that information.
By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use the site or submit information to us.
Legal entity: [INSERT FULL LEGAL NAME, e.g. “Safe In Grace Living House LLC”]
Mailing address: [INSERT MAILING ADDRESS a P.O. box is acceptable and often preferable]
When you contact us, submit an inquiry form, respond to one of our advertisements, or apply for housing, we may collect:
If you move forward with a formal application for residency, we may collect additional information necessary to evaluate your application and to operate a safe home, which may include date of birth, emergency contact information, referral source, background information, and other details relevant to admission. We collect this only as part of the application and intake process, and only what we need.
When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:
When you interact with our advertisements on Facebook, Instagram, Google, or similar platforms, those platforms may provide us with information you submitted through their forms (such as your name, phone number, and email address), along with aggregated, non-identifying data about how our advertisements performed.
If you submit a lead form directly on Facebook or Instagram, your information is collected by Meta and shared with us in accordance with Meta’s own terms and privacy policy, and then handled by us according to this policy.
We use the information we collect to:
We do not use the information you provide to make automated decisions about you without human involvement.
We advertise our housing services on third-party platforms, and we use analytics tools to understand how our website is used. This section describes those tools and your choices.
We advertise on Facebook and Instagram, which are operated by Meta Platforms, Inc. We may use the following:
Information collected through these tools is processed by Meta in accordance with Meta’s Data Policy, available at https://www.facebook.com/policy.php.
You can control the advertisements you see and how your information is used for advertising through your Facebook Ad Preferences at https://www.facebook.com/adpreferences and your Instagram settings.
We may use the following Google services [REMOVE ANY YOU DO NOT USE]:
You may opt out of personalized advertising by Google by visiting Google Ads Settings at https://adssettings.google.com. You may opt out of Google Analytics specifically by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
You may also opt out of interest-based advertising from participating third-party vendors through the Network Advertising Initiative at https://optout.networkadvertising.org, the Digital Advertising Alliance at https://optout.aboutads.info, or, for mobile devices, through your device’s advertising settings.
Cookies are small text files stored on your device. We use:
Most browsers allow you to refuse or delete cookies through your browser settings. If you disable cookies, some parts of our website may not function properly.
Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for interpreting these signals, our website does not currently respond to them. You can still use the opt-out options described above.
We treat inquiries and applications as confidential. We do not sell, rent, or trade your personal information, and we do not share it for anyone else’s independent marketing purposes.
We may share information only in these circumstances:
If you provide your phone number, you consent to us contacting you by phone call or text message at that number regarding your inquiry, your application, and availability.
Message frequency varies. Message and data rates may apply. You can stop receiving text messages from us at any time by replying STOP, and you can reply HELP for assistance. Opting out of text messages will not prevent us from contacting you by phone or email about an inquiry you have made.
We do not send marketing or promotional text messages. Consent to receive text messages is not a condition of applying for or receiving housing.
Please note that text messages and voicemails may be visible to anyone with access to your device. Let us know if there is a safer way to reach you, or if you would prefer we not leave messages.
We will use your email address to respond to your inquiry and communicate about your application. If we ever send periodic updates or newsletters, every message will include an unsubscribe link, and you can opt out at any time. Unsubscribing will not affect communications about an active inquiry or application.
We keep your information only as long as needed for the purposes described in this policy:
You may ask us to delete your information sooner, as described in Section 10.
We take reasonable administrative, technical, and physical measures to protect your information, including limiting access to staff who need it, using secure connections for our website and forms, and requiring confidentiality from our staff and volunteers.
No method of transmission or storage over the internet is completely secure, however, and we cannot guarantee absolute security. If you have information you consider especially sensitive, we encourage you to share it by phone rather than through a web form.
Regardless of where you live, you may:
To make a request, contact us using the details in Section 14. We will respond within a reasonable time, generally within 45 days. We may need to verify your identity before acting on a request, and we may retain certain information where the law requires it.
If you are a resident of a state with a comprehensive privacy law (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and a growing number of others), you may have additional rights, including the right to access, correct, delete, and obtain a portable copy of your personal information, and the right to opt out of targeted advertising, the sale of personal information, and certain profiling. We do not sell personal information as that term is commonly defined, and we do not knowingly process sensitive personal information for advertising purposes. We will not discriminate against you for exercising any privacy right.
If you are located outside the United States, please note that our services are directed to residents of North Carolina and the United States, and information you provide will be processed in the United States.
Our services are intended for adult women aged 18 and older. Our website is not directed to children, and we do not knowingly collect personal information from anyone under 18 through our website or advertisements.
If you believe a person under 18 has submitted personal information to us through our website, please contact us and we will delete it.
Where a resident’s minor child is accommodated in the home on a case-by-case basis, information about that child is collected only as part of the intake process, directly from the parent or legal guardian, and is treated as confidential.
Safe In Grace is a transitional and supportive living community. We are not a medical facility, treatment center, or clinical provider, and we do not provide medical care, diagnosis, or treatment. Nothing on our website or in our communications is medical advice.
Because we are not a healthcare provider, we are generally not a “covered entity” under HIPAA. We nevertheless treat information about your health and personal circumstances as confidential and handle it as described in this policy.
Please do not send us detailed medical information through a web form. If health information is relevant to your application, we will discuss the appropriate way to provide it.
Our website and advertisements may link to third-party sites and platforms, including our online application provider and social media platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing information to them.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If we make material changes to how we handle your information, we will provide a more prominent notice on our website. Your continued use of the site after changes take effect means you accept the updated policy.
If you have questions about this Privacy Policy, want to exercise a privacy right, or wish to make a complaint about how we handle your information, contact us:
Safe In Grace Living House Email: Info@SafeInGrace.com
Phone / Text: (919) 437-2492 Mailing address: info@SafeInGrace.com
We will do our best to resolve any concern directly with you.
